Moving towards remote or mobile working can be daunting, and finding ways in which to save money is crucial. Reducing the telecommunication spend of your charity shouldn’t be difficult and can help you towards achieving specific goals.
WHAT ARE YOU SPENDING NOW?
Future planning is crucial for your charity, however, it’s important you weigh up what you’re spending now in order to plan for the future. It’s important to add up all overheads and costs of supporting your workforce, including training and maintenance expenses.
UNDERSTAND YOUR BILLS
What’s the process you undertake when your telecommunication invoice arrives? Does it get stamped and sent over to your accounts? Is it just collected from your bank account without any further thought?
- Check on your invoice any additional services that you may be being billed for, for example, 1571 services, voicemail etc.
- Analyse each department and identify which ones are heavy users and ramping up call costs, there are ways in which this can be significantly reduced.
If your bills aren’t clear and you unsure what they mean, speak to your provider or schedule a consultation with one of our Charity Consultants.
Once you have recognised that you may be paying too much for your telecommunication requirements, you need to do something about it. If you have an in-house specialist, scope your requirements and draw up a list of requirements. If not, our charity consultants can help you to identify your requirements and draw up a solution that is the most cost effective for you.
IDENTIFY WHAT YOU NEED
This is the important bit of what you need to do. In priority order, it’s important to identify what you need within your organisation to not only meet your current demands, but also the scalability of the future. Consulting with all departments will ensure your list of requirements is accurate and scalable so you can find the best possible, cost-effective solution.
LOOK WHAT’S ON OFFER
Even if you’re tied down with a supplier, it’s important to ensure you know what’s on offer. Speak with your current supplier and others to ensure you get the best deals. We have a team of dedicated Charity Consultants on hand to meet with you and discuss the most cost-effective solutions for your organisations. The launch of our VS Charity Connect can significantly save your organisation money with free local, national and mobile calls, with the scalability and functionality of a full telephone system, operating a simple plug ’n’ go solution.
CHECK YOUR CONTRACT
Ensure you check the small print of your contracts prior to committing and/or cancelling any services. Most termination fees are built into the contract and usually make you pay up so you understand the dates and timeline penalties. Checking the small print can give you details about what happens to the equipment is crucial as replacing handsets can be expensive.
MAKE IT EASY FOR YOURSELF
Streamlining your broadband, mobiles, telephones, lines, calls, photocopiers, fax lines etc can save you money and time by reducing how many suppliers you deal with. Not only will this make it easier for you but it will give you an upper hand when negotiating new contracts and will also save time when you need to contact the customer service department. Having all of your telecommunications with one supplier can also make rectifying a fault easier.
EMBRACE NEW TECHNOLOGY
Trusted telecom providers will always consult with you on the latest developments in technology and what they mean for your organisation with potential cost savings and efficiencies. The telecommunications industry thrives on new technology and there’s always new tech being introduced that drives down costs for your organisation.
WHAT’S THE MAINTENANCE COST FOR YOUR SYSTEM?
As with any maintenance, the older the system and the type determine what you pay. Having an older telephone system can mean that your maintenance is expensive and therefore upgrading to the latest tech can also reduce your costs in the short and long term.
TALK TO YOUR SUPPLIER AND BE HONEST!
Talking to your supplier and consolidating your telecommunications can save you a whole lot of time and hassle, as well as cost. Switching to a hosted system or VS Charity Connect cannot only allow your organisation to embrace new technology, but it can also drive down your organisations operating costs.
Consolidating your telecommunications means clearer bills and therefore our Charity Consultants can take you through the steps you need to take to make savings.