Whether you’re running a small, local enterprise or a national organisation, businesses should be looking for communication tools that do more than connect. You need systems that work intelligently. This is where AI-powered VoIP steps in. By combining the flexibility...

Effective communication isn’t just a component of success for modern businesses. It’s the driving force behind it. But let's face it – juggling phone calls, emails, video chats and instant messages can feel like managing a tech circus. This is where unified...

Communication isn’t just important in the legal sector. It’s critical. Every second counts and a single missed call, delayed response or misunderstanding can literally shift the scales of justice. Enter VoIP for law firms. Short for Voice over Internet Protocol, the...

Your charity’s domain name is more than just an address. It’s a cornerstone of your identity and a direct line to your supporters. But picking the wrong domain can land you in legal hot water and pull focus away from the important work you’re doing. Here’s how to...

Since the General Data Protection Regulation (GDPR) came into play, businesses have had to be extra careful about how they handle personal data. Voice over Internet Protocol (VoIP) is no exception. To stay in the green, it’s crucial to make sure your system ticks all...

Keep things simple when you’re moving offices. Our quick and easy checklist covers seven essentials to make your office move less stressful.

5G is the next big leap in connectivity, and it’s set to have a huge impact on VoIP and business communications. What’s all the fuss about? For starters, 5G is leagues ahead of current 4G networks in terms of performance. The fifth-generation mobile network technology...

Looking to modernise how your business stays connected? Two heavy hitters often come up – SIP trunking and VoIP. Both promise to improve communication and save you money, but how do you know which technology is the right fit for your business? Keep reading for...

Want to minimise disruption for your business in years to come? Discover four simple future-proofing strategies from cloud computing to going green.

In a medical office, staying connected can be as critical as an accurate diagnosis in the clinic or a steady hand in surgery. Whether it's a patient needing urgent attention or a lab calling with test results, clear and reliable communication is non-negotiable. For...

Dropped calls. Frozen video screens. Painfully slow downloads that seem to take forever... Sound familiar? Chances are it’s not your device or app letting you down, but more likely internet congestion at play. What is internet congestion? Internet congestion happens...

If you need the facility to work at home in the case you can’t make it into the office then we have the answer for you. Let’s explore the different home business phone options.

Whether you run a small business, a not-for-profit or an educational institution, your needs are unique. This means VPS pricing shouldn’t be one-size-fits-all. Costs vary depending on how much performance and flexibility you need. Expect affordable, entry-level...

Reliable internet for schools is now as essential as textbooks and teachers. In fact, the internet-powered educational technology sector is growing so fast it even has its own official acronym – EdTech. From supporting interactive lessons and online research to...

Voice over Internet Protocol (VoIP for short) is a smarter and more flexible way to stay connected. It takes your voice and digitises it into bite-sized data packets that shoot through the internet and emerge as crystal-clear audio. Basically, a slick alternative to...

Between managing reservations, coordinating staff, ordering supplies and keeping diners so happy they can’t wait to rave about you on TripAdvisor, running a restaurant is no walk in the park. There’s little room for error and restauranteurs are continually on the...

As the 2020s tick onward, VoIP, or Voice over Internet Protocol, is becoming more and more important for all telecommunications consumers, including individuals, businesses and non-profit organisations. That’s partly because the UK’s copper landline system, known as...

Managing a startup is immensely exciting – and very tricky. As your business grows, its needs will constantly shift, and you’ll have to be on top of the changes to ensure you stay on the road to success. In this busy environment, any technology that can take weight...

Your domain name is a hugely important aspect of your organisation. A clear, evocative or unique domain name can help your enterprise stand out and convey what it does. Who could doubt that www.gov.uk is the UK government’s website? On the other hand, a domain name...

For many years, the conventional wisdom was that organisations needed a PBX system for their internal and external telephone calls. However, times have changed. In the UK, the copper landline system will be turned off by 2027. Since PBX systems rely on landlines,...

It’s well worth spending a bit of time comparing VoIP service providers based on a number of key factors. Here we explore how to choose the best VoIP provider in eight simple steps.

Almost everyone who’s worked in an office in the last decade has encountered Microsoft 365. Encompassing massively popular applications ranging from word processing to instant messaging to email and more, Microsoft 365’s software family covers a vast range of tasks...

There’s a lot to think about when you’re getting your charity’s web presence off the ground. You’ll want to pick the right domain name, and then you’ll have to consider your site’s design and search engine optimisation. But before you start building out your site,...

An efficient communications system is the backbone of a successful government organisation. That’s because it underlies both the internal and external work of the office. When outside parties contact the office, they need to be smoothly guided to the right employee or...

Choosing your domain is a big decision for any organisation, including a non-profit one. It defines how your audience will perceive you, how you appear on search engine results, and how trustworthy you’ll seem. Every part of your domain name is important, even your...

2027 Switch Off: BT Delays PSTN Termination Major changes are afoot in the UK telecommunications industry. The UK’s landline network, which runs on copper wires, is beginning to degrade. In response, BT is migrating its customers from the analogue landline (PSTN)...

Should You Use VoIP for Your Dental Office? In the busy environment of a dental office, good telecommunications technology is essential. You’ll want to be able to effectively help patients on the phone, record messages, and send appointment reminders – but that’s just...

Will FTTC Be Phased Out? Most people have heard that the PSTN landline network, which relies on copper wires, will be switched off by 2027. If you know about FTTC broadband, you might then wonder – will FTTC be phased out too? We’re here to explain, so read on to...

What is a PBX? Everything You Need to Know For businesses and non-profit organisations, whether they’re small or large, a good telephone system is absolutely essential. Although websites are often now the “face” of your organisation, a phone conversation may often be...

7 Benefits of VoIP for Estate Agents Communication is the cornerstone of success for estate agents. Whether it’s chatting with clients, coordinating with colleagues or managing listings, having a reliable and flexible phone system is crucial. This is where VoIP for...

Are There Any Disadvantages of VPS Hosting? A winning balance of cost, control and performance makes Virtual Private Server (VPS) hosting a popular choice for many British businesses, charities and third-sector organisations. Though of course, it’s important to...

VoIP has become increasingly popular for all kinds of businesses. Find out whether it’s suitable for SMEs, considering costs, flexibility and support.

Reducing Charity Expenses & Operating Costs Despite growing financial pressures, the latest data from the UK Giving Report reveals Brits donated a remarkable £13.9 billion to charity in 2023 – a record high and a £1.2 billion increase from 2022. This is fantastic...

In the rapidly changing digital landscape, cloud migration has become an important strategy for organisations of all sizes, including charities. As charitable organisations try to achieve more with often limited budgets, using cloud migration can help significantly...

Running a charity is no easy job – but it’s highly rewarding if you do it right. Before running a charity, you’ll need to establish your organisation’s eligibility for charitable status. Once you’ve done that, you can get the ball rolling to establish and run your...

The UK’s cost of living crisis is continuing to impact households and businesses across the country. According to a recent government report, UK consumer prices were 3.4% higher in February 2024 than a year prior. But for charities who give so much, this is more than...

A VPS (virtual private server) is a virtual space dedicated to your business’s website. It provides a private, virtualised server space where you can run software, process data, store files and more, which is owned by a third-party web- or cloud-based platform. Is a...

Over the past few years, the education sector has increasingly shifted towards a VoIP phone system. There are a number of factors driving the migration of schools from traditional landlines to more modern VoIP systems. From data compliant safeguarding and security...

From humanitarian organisations to wildlife conservation groups, technology plays a critical role in empowering charities and non-profits to achieve their missions more effectively. One of the most transformative tools available is Microsoft 365 – a suite of...

Speed and efficiency take precedence in the realm of broadband connectivity, especially for organisations seeking to optimise their online operations. Two popular connectivity solutions are Fibre-To-The-Cabinet (FTTC) and Single Order Generic Ethernet Access (SOGEA)...

From state-funded schools and academies to private colleges and prestigious universities, academic institutions across the UK are leveraging Voice over Internet Protocol (VoIP) to transform their communication systems and support learning. The benefits of VoIP for...

When it comes to lightning-fast internet it’s hard to compete with SOGEA. A newcomer on the broadband scene, SOGEA promises high-speed connectivity solutions for British households and businesses. But what exactly is SOGEA and is it powered by fibre? Read on to find...

Communication lies at the heart of every successful organisation and healthcare is no exception. From improving patient outcomes to collaborating with medical professionals, efficient communication helps healthcare organisations provide best-in-class services....

The retail sector is a major contributor to the UK economy, with the industry worth a huge £496 billion in 2022. While the retail landscape is continually evolving, priorities like communication, customer satisfaction and efficiency are omnipresent. One technology...

From chartered accountants and local credit unions to financial planners and fintech startups, the finance sector helps everyday Brits make smarter decisions when it comes to money. Client correspondence is key which means staying ahead of the curve when it comes to...

From website content and applications to archived emails and customer credit card details, digital data forms the backbone of most modern businesses, charities and third-sector organisations. Instead of relying on on-premises storage, the cloud has emerged as a safe,...

Whether you have a bricks-and-mortar base or operate exclusively online, web hosting services can significantly impact the performance, scalability and overall digital presence of your business. For organisations looking to combine the benefits of dedicated resources...

While there’s still a place for door knocking, cold calls and high street donation drives, websites have emerged as a critical tool for charities. In the digital age, the importance of an online presence can’t be overstated when it comes to not-for-profits. Whether...

From schools, churches and medical clinics to national charities, an online presence is critical for most enterprises. Decisions about digital infrastructure can have a big impact on success, so it’s important to consider your options carefully. This includes...

Cloud computing has transformed the way modern businesses and organisations operate. Over recent years, two popular models have emerged – hybrid cloud and multi cloud. Each offers its own set of advantages and limitations. In this article, we’ll explore the key...

Whether you run a brick-and-mortar business on your local high street or a charity with an exclusively online presence, decisions regarding your digital infrastructure are critical. There are plenty of acronyms to wrap your head around in the digital infrastructure...

Whether you run an independent business or a not-for-profit charity, websites are critical in today’s digital world. This means choosing the right server solution is critical when it comes to performance, communication and scalability. While shared servers are...

Effective communication is the cornerstone of success for any business or charity, especially in today's rapidly evolving digital landscape. Call centres play a pivotal role in maintaining customer relationships and driving growth, so it’s no surprise organisations...

When it comes to hosting solutions, a virtual private server (VPS) offers a unique blend of control, customisation and performance. Many businesses turn to VPS as a versatile option for hosting websites, applications and more. Flexibility is one of the key benefits of...

In today's data-driven world, organisations of all shapes and sizes rely on cloud technology to store and manage valuable information. Whether it's customer credit card details, classified financial records or proprietary documents, security is critical when it comes...

In today's digital age, the backbone of any successful business or organisation is robust and well-maintained IT infrastructure. Your backend infrastructure is the engine that drives efficiency, productivity and innovation. But just like any complex system, IT...

A fast and functional website is one of the most valuable assets an enterprise can invest in. Many small businesses, charities and community-oriented organisations choose to take advantage of virtual private servers (VPS) to host their websites. The customer...

Communication is at the heart of any small business, charity or third sector organisation. Whether you rely on telephony solutions to build your donor base, communicate with patients or connect with the local community, the landline VoIP debate is a decision faced by...

IT Managed Services: What are the Benefits? Information Technology (IT) infrastructure is one of the most valuable assets for any business or charity. While it is possible to keep IT operations inhouse, the benefits of IT managed...