Since the General Data Protection Regulation (GDPR) came into play, businesses have had to be extra careful about how they handle personal data. Voice over Internet Protocol (VoIP) is no exception. To stay in the green, it’s crucial to make sure your system ticks all the VoIP GDPR compliance boxes.
How does GDPR affect VoIP?
VoIP systems are brilliant for modern business communication. They handle personal data like call logs, phone numbers and even recorded conversations.
To keep GDPR happy, all this data needs to be handled securely, transparently and with consent.
Simple steps to stay on the right side of GDPR
- Lock it down – Use encryption to secure your call data and choose a VoIP provider that’s fully GDPR-compliant.
- Be transparent – Update your privacy policy to explain exactly how you collect, store and use data. No sneaky small print. Just clear information on your VoIP GDPR policies.
- Limit access – Keep VoIP access restricted to authorised staff. Double down and make sure you’re using strong passwords to keep hackers at bay.
- Don’t hoard data – Review how long you keep call records and delete them once they’re no longer needed.
Being proactive about VoIP GDPR now can save you a lot of grief (and potential fines) down the line.
Let VS Group help you stay compliant
At VS Group, our goal is to make GDPR compliance simple when it comes to VoIP. How do we do it? With secure VoIP solutions tailored to your business. Book a meeting to learn more!
