We’re helping new and established Citizens Advice invest in their future communication requirements removing traditional telephone systems to a virtual office platform allowing:
Seamless changeover of adviceline staff to home and flexible working giving synergy between your mobiles and fixed telephones
Completely scalable solution that can grow with your requirements
Cost savings – Unlimited internal calls between colleagues
Security – built in business continuity and disaster recovery with call re-routing options available
Plug and Play feature on a reliable and robust platform
Over the past 6 months, we’ve helped over 500 users in the Citizen Advice network embrace a seamless handover with a virtual office platform.
Here’s feedback we received from David Reynolds at Citizen Advice St Helens:
“We moved to the hosted system just as lockdown started so the setup was done totally remotely and we could not have asked for better support.
We initially set off by using the Office UC App, which everyone downloaded to their mobile. This allowed business as usual to carry on. The big advantage with this and the HV System is that everyone gets their own Direct Dial number so a whole lot easier to set up Adviceline (one member of staff was already working from home so did not change their settings) with the usual protocols”.
Schedule a cost-savings analysis today with Matthew:
If they get out of hand, charity operating costs can soon begin to eat away at your budget for more important things like staffing and services to those in need. Thankfully, there are a few ways to reduce them.